General terms and conditions of sale.

 General conditions of sale of the products sold on BWAINE


Article 1 - Purpose 

The present conditions govern the sales of the BWAINE site.



Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not come under the responsibility of BWAINE. They will be at your expense and are your entire responsibility, both in terms of declarations and payments to the authorities and competent bodies of your country. We advise you to inquire about these aspects with your local authorities.


All orders, whatever their origin, are payable in euros. BWAINE reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time of validation of the order and subject to availability.


The products remain the property of BWAINE until full payment of the price.


Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage to the products are transferred to you.



Article 3 - Orders

On the Internet : BWAINE


Contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order.

BWAINE reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.



Article 4 - Validation of your order

Any order appearing on the BWAINE website implies the adhesion to the present General Conditions. Any confirmation of order implies your full and entire adhesion to the present General Conditions of Sale, without exception nor reserve.


All the data provided and the recorded confirmation will be worth proof of the transaction.

You declare that you are fully aware of them.

The confirmation of order will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and of the present General Conditions will be communicated to you in PDF format via the e-mail address confirming your order.



Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the price indicated.

The payment of your purchases is made by credit card through the secure system STRIPE

The card is only debited when the order is shipped. In the case of split deliveries, only the products shipped are debited.



Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are at your expense.

In the event of exercise of the right of retraction, BWAINE will proceed to the refunding of the sums paid, within 14 days following the notification of your request and via the same means of payment as that used at the time of the order.



EXCEPTIONS TO THE RIGHT OF RETRACTION


In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :

The supply of services fully executed before the end of the withdrawal period and whose execution has begun after prior express agreement of the consumer and express renunciation of his right of withdrawal.

The supply of goods or services whose price depends on fluctuations in the financial market which are beyond the trader's control and which are likely to occur during the withdrawal period.

The supply of goods which are likely to deteriorate or expire rapidly.

Transactions concluded at a public auction.

The supply of digital content not supplied on a physical medium where performance has begun after the consumer's prior express consent and express renunciation of the right of withdrawal.

Article 7- Availability

Our products are proposed as long as they are visible on the BWAINE site and within the limit of available stocks. For products not in stock, no


In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made.

Moreover, the BWAINE website is not intended to sell its products in large quantities.


Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

As our suppliers are based abroad, the delivery time may take from 10 to 30 working days.

In the event of a delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.

In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of cancelling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In case of deliveries by a carrier, BWAINE cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals of appointment.



Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by info@bwaine.com within 30 days of delivery.


The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered are in conformity with the French legislation in force. The responsibility of BWAINE could not be engaged in case of non-respect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services you plan to order.


In addition, BWAINE cannot be held responsible for damages resulting from a misuse of the product purchased.


Finally, BWAINE cannot be held responsible for any inconvenience or damage inherent to the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.



Article 11 - Applicable law in case of disputes

The language of this contract is the French language. The present conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.


Article 12 - Intellectual property

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written agreement of BWAINE.



Article 13 - Personal data

BWAINE reserves the right to collect nominative information and personal data about you. This information is necessary for the management of your order, as well as to improve the services and information that we send you.


They may also be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of 6 January 1978, you have the right to access, rectify and oppose any nominative information and personal data concerning you, directly on the website.


Article 14 - Archiving Proof

BWAINE will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.


BWAINE's computerized registers shall be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.